APPLIED AI ENGINEER

[ INDEX / 00 ] Gene Carlo Gallardo

Enterprise AI Strategist & Business Transformation Lead. I architect AI systems that drive measurable value at scale.

[ 01 ] About

I am an Applied AI Engineer and Enterprise AI Strategist based in Melbourne, Australia. As founder of Syntyx Labs Pty Ltd, I architect AI transformation initiatives that bridge technical innovation with strategic business value. My 15+ years across logistics, healthcare, finance, and real estate provides deep operational insight into where AI creates genuine competitive advantage. I design AI systems that don't just automate processes—they fundamentally transform how businesses operate, scale, and compete. From conversational AI agents to enterprise automation platforms, I build AI solutions that deliver measurable ROI and sustainable business growth.

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Based in Melbourne

Victoria, Australia

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Founder

Syntyx Labs Pty Ltd

15+ Years

Cross-domain experience

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Languages

English & Filipino

[ 02 ] Skills

AI Strategy & Enterprise Transformation

AI Strategy Development Enterprise AI Architecture Business Process Transformation AI Copilot Development AI Value Creation AI Partnerships & Enablement LLM Integration Conversational AI Agent Orchestration AI ROI Measurement

Software and Systems Development

Python TypeScript Mobile App Dev Web App Dev REST APIs UI/UX Design Multi-user Platforms Admin Dashboards Data Pipelines System Architecture Docker AWS/GCP

Strategic Leadership & Business Transformation

Digital Transformation Strategy AI Business Case Development Cross-functional Team Leadership Stakeholder Management Change Management Process Optimization Business Intelligence Enterprise Integration AI Governance

[ 03 ] Capabilities

End-to-end AI delivery — from research and system design through agentic orchestration, production deployment, and business-outcome measurement.

[ 04 ] Projects

Enterprise AI Transformation: Multi-Business Automation Platform

Deployed

Led AI transformation for 5+ businesses simultaneously, deploying autonomous agents that handle customer service, lead generation, and business intelligence across diverse industries.

Enterprise AI Multi-Tenant Architecture AI Strategy

3000 Auto Spa: On-Demand Service Marketplace

Built

A complete on-demand mobile detailing platform connecting customers and service providers, with centralised admin dashboard and intelligent routing.

Mobile Apps Admin Dashboard Real-time Routing

Autonomous AI Customer Service Agent

Deployed

An intelligent AI agent that handles inbound enquiries, books appointments, and manages follow-up communications across multiple business contexts.

LLM APIs Conversational AI Multi-client

Tax and Invoice Management System

Deployed

A smart financial platform for small business invoicing, GST tracking, and automated reporting with document parsing and data extraction.

Financial Systems Document Parsing Automation

Lead Generation and Directory Engine

Deployed

An automated pipeline that harvests structured business intelligence from public directories at scale, with deduplication and CRM-ready output.

Data Pipelines Automation CRM Integration

Syntyx Labs: AI SaaS Product Studio

Active

Gene's software studio, building, testing, and delivering AI-powered tools and automation platforms for small and medium businesses.

Full Stack AI Products SaaS

[ 05 ] Experience

Founder & Chief AI Strategist

Syntyx Labs Pty Ltd
Melbourne, VIC
2022 - Present
  • Lead AI transformation initiatives for 5+ enterprise clients, delivering measurable business value and operational efficiency gains
  • Architect and deploy autonomous AI systems including conversational agents, intelligent automation platforms, and business intelligence solutions
  • Develop AI strategies that align technical capabilities with business objectives, ensuring sustainable ROI and competitive advantage
  • Manage cross-functional teams to deliver complex AI implementations on time and within budget

Logistics Coordinator and Client Relations

Enterprise Logistics Solutions
Melbourne, VIC
2019 - Present
  • Coordinate complex logistics operations and supply chain management
  • Manage client relationships and communication workflows
  • Optimize operational processes through systematic analysis and improvement

NDIS Support Worker

Healthcare Sector
Melbourne, VIC
2023 - 2025
  • Provide personalized support services for individuals with disabilities
  • Develop and implement care plans tailored to individual needs
  • Coordinate with healthcare professionals and family members

Real Estate Sales Manager

Goshen Land Capital Realty and Development
Philippines
2012 - 2018
  • Managed sales team and developed client acquisition strategies
  • Built and maintained client relationships across property development projects
  • Achieved consistent sales targets through systematic process optimization

Financial Adviser

AXA Philippines and Philam Life Insurance
Philippines
2010 - 2012
  • Provided financial planning and insurance consultation services
  • Developed comprehensive financial strategies for individual and corporate clients
  • Maintained high client satisfaction through transparent communication and reliable service

[ 06 ] Education

Diploma in Engineering (Fabrication Trade)

Melbourne, Australia
2020 - 2022

Diploma in Leadership and Management

Original Campus Australia
2019 - 2020

Bachelor of Science in Nursing

University of the Cordilleras, Philippines
2006 - 2010

Certificate IV in Mortgage Broking

TBC
2025 - Present Ongoing

Certifications

White Card Victorian Drivers Licence Forklift Operator First Aid Certified

[ 07 ] Ready for Your Next AI Transformation

I'm actively seeking senior AI leadership roles where I can drive enterprise transformation and deliver strategic business value. Open to Head of AI, AI Strategy, and Business Transformation positions.

Phone 0420 418 888
Location Melbourne, VIC, Australia